Microsoft Dynamics & Power Platform Solutions

Endless possibilities to help solve your business challenges

Microsoft Business Applications Experts

Our Dynamics 365 and Power Platform experts partner with customers to fully embrace Microsoft Business Applications purpose-built apps to help manage specific business functions – sales, customer services, field service, finance and operations, and talent.

Our professionals will work with you to understand the art of the possible and ensure the hub of your organisation is supporting your business mission and goals.

We pride ourselves with being a Microsoft Partner you can trust

MSFT Designation Business Applications

Microsoft Dynamics 365 Services

Dynamics 365 lowers costs and upgrades the way you work.

Whether you’ve already deployed Dynamics 365, are looking to migrate from another CRM or require help to start from scratch, we are a Dynamics solutions partner and trusted experts in getting it primed for maximum ROI for your business. We also support integrating third-party tools, setting up a Power App, and automating processes. Or if you just want to make sure everything is running smoothly, our experts are here to help.

Dynamics 365 Application Support

Dynamics 365 Sales

Accelerate sales by using customer, marketing, and sales data, and AI-powered insights to identify ideal targets, recommend next best actions, and drive cross-collaboration.

Dynamics 365 Marketing

Transform your marketing with generative AI that seamlessly segments audiences and simplifies the creation of personalised content.

Dynamics 365 Customer Service

Provide seamless, end-to-end customer service experiences for consistent, connected support across all channels.

Dynamics 365 Finance

Assess the health of your business, improve financial controls, and quickly make decisions that drive agility and growth.

Dynamics 365 Business Central

Comprehensive business management. Connect sales, service, finance, and operations to work smarter, adapt faster, and perform better.

Dynamics 365 Supply Chain Management

Create a smart and adaptable supply chain. Generate actionable insights to drive efficiency and increase productivity.

Microsoft Power Platform

Microsoft Power Platform is home to a suite of tools that make your life easier.

From automating processes to low-code apps that allow you to innovate your every day and tools to turn your data into insights – Power Platform helps you get the job done.

Whether you want to pull together commercial team dashboards in Power BI from cloud-based data warehouses or add a custom Power App to build on your Dynamics and drive your business forward. Our Power Platform consultants will help you hit your business goals.

Power Platform Applications Support:

Power BI

Unlock and share data-driven insights with interactive, real-time dashboards.

Power Apps

Build apps that turn ideas into organisational solutions.

Power Automate

Empower workflow automation across your systems with a no-code approach.

Power Virtual Agents

Create chatbots to conversationally engage with your customers and employees.

Dynamics 365 Managed Services

Our managed services are designed to not only keep your Dynamics 365 CRM and Power Platform solutions running smoothly, but also to give you access to outstanding technical support when you need it.

We provide you with 24x7x365 support with guaranteed SLAs and experts on hand. Our support is there when you need it.

We partner with our customers to provide a seamless managed service solution and work like your business is our business.

24/7/365 Incident Support

Get the support you need around the clock with guaranteed SLAs and experts on hand. 

Application Support

You need more than standard MSP break/fix support when your CRM is the heart of your business. We ensure any issues you may have will be resolved quickly.

Control Centre Portal

Get instant access to view and download your billing and licensing information through our Control Centre Portal with annual licensing reviews to make sure you’re only paying for what you need.

Annual License Review

We offer an annual review to make sure you’re using the right licensing for you, so your licensing is always optimised for your configuration, utilisation and spend.

Logo with words reading Transparity's Training and Adoption Portal

Training and Adoption Portal (TAP)

Get on-demand access to our Training and Adoption Portal (TAO) which includes over 1500 hours of easy to follow training videos and course content covering Dynamics and more.

Solution Hours

As your teams grow, evolve or improve their processes, your Dynamics needs to adjust with them. Our optional Dynamics solution hours are designed to give your team access to the development time they need to build new functionalities and create a CRM that’s tailored to fit their processes and solve challenges. The changes you need can be hard to predict so flexibility is baked in to the service, just call us in when you need us using your bank of development hours.

Identity Security Review

Our security experts will carry out an in-depth analysis of your Azure Active Directory identity system with extra help on hand to carry out remediations if you need it. The review includes the configuration of your emergency access accounts, least privilege access policies, authentication methods and more.

Service management

& review

You’ll have your very own assigned Service Delivery Manager to make sure everything stays running smoothly. They’ll provide monthly service reports and quarterly activity summaries including trends, areas of concern and improvement recommendations.



What is Dynamics 365 Business Central?

Dynamics 365 is a powerful business management solution that enables flexibility and planning across all aspects of a business, both in person and in the cloud. 

What is a Microsoft Dynamics consultant?

A Microsoft Dynamics consultant is often put in place to implement, customise and optimise Microsoft Dynamics to ensure it is working in the best way for your business. 

What is Dynamics 365 for customer service?

Dynamics 365 for Customer Service is a module within the Microsoft Dynamics 365 suite, designed to help businesses to deliver excellent end to end customer service experiences. It allows for case management, unified interfaces, omnichannel support and more.  

What is a Microsoft Dynamics partner?

A Microsoft Dynamics partner is a company or organisation like Transparity that has entered into a partnership with Microsoft to sell, implement, and support Microsoft Dynamics products and solutions.

What other business applications services do we offer?

We offer a range of business applications solutions, including:

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