Retail & Hospitality

Empowering shops, restaurants, event venues and more to deliver unbeatable customer service.

The retail and hospitality industry is changing as consumer habits shift to embrace and expect effortless transactions and unbeatable customer service. Technology is key to delivering on this heightened demand and creating memorable experiences.

We’ve partnered with retail and hospitality brands to implement the latest Microsoft Cloud technologies to transform both back-end and customer facing operations.  Microsoft 365 and Teams allow front and back-end departments to communicate instantly and keep important files in one place.

Azure and Power Platform enable teams to make data-led decisions to drive conversions, sharpen efficiency and keep customers happy. Learn from consumer behaviour to fine-tune displays and promotions and keep customers coming back.

“During the Covid-19 pandemic, like most businesses Hobbycraft have needed to adapt and change their way of working. For us, this included rolling out Teams to all key colleagues, many of which had no awareness of what Teams could do for them. As a small IT Team, we did not have the knowledge, materials or time to educate our colleagues effectively, and the Transparity Adoption Portal has allowed us to deliver targeted training to everyone regardless of location or job function.”

Andy Elston
IT Manager – Hobbycraft

Retail and hospitality case studies

We helped Consumables with a modern, proactive, Cloud-first IT solution to support their business as they continued to expand.

We helped retail giant Hobbycraft utilise all that Microsoft 365 has to offer, so that their employees can collaborate and communicate effectively.

Some of our retail and hospitality customers

Want to know more?

Talk to Transparity about a complimentary consultation, where we’ll discuss your organisation’s specific needs. Whether you require ad hoc support or need to fully outsource your support and want a technology partner you can trust, we’ll show you how our experts will take care of your environment so you can take care of your staff and customers.

Book a complimentary, 60-minute consultation with a Transparity expert

Simply fill in your details below and one of our technical experts will be in touch to arrange your consultation.

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