Modern Communications Services

Keeping you connected and collaborative from anywhere

Communications have never been easier

Microsoft Teams sits at the heart of the day-to-day of modern workplaces. It’s your central tool for chats, calls, meetings and even file collaboration. Keep all your communication and collaboration under one roof, with a suite of features and apps to keep your work organised and your workflow smooth.

Transform every communication into a personalised, optimised experience. Make the most of your Teams licensing, gather insights and keep all your communications securely in one place. 

Modern work, meet modern communications

Microsoft Teams is by your side, at the centre of your day-to-day. It goes beyond basic chat features to encompass all you need to make hybrid work, work. 

As well as the instant chat feature, Teams brings you video meetings, file collaboration, and department channels to keep everything organised. Create channels for your department, link them up with Planner and assign tasks and deadlines to keep everything moving. 

We’ll get your Teams environment up and running tailored to your needs, so you can work your way. 

Care for every caller like a regular

Say hello to truly personalised communications. A new era of customer service has arrived, and it puts customer experience at the centre of it all.  

Our Modern Contact Centre Managed Service will transform customer communications, putting every interaction at your fingertips for every call. Powered by Microsoft Teams, it integrates with your CRM, social media messages, emails, WhatsApp, and more to give the call handler all the information they need to deliver personalised service, instantly. 

For managers, see your team’s performance in real-time through a single pane of glass. Review wait times, call volumes, escalations and more to respond as needed and keep operations running smoothly. 

Make every call with Teams

We’ll provide the expert support and guidance you need to keep your teams in touch with colleagues and customers. With our Microsoft Teams Desk Phone Managed Service, you can make and answer calls with the tap of a screen, with the helping hand of our experts to keep your devices running smoothly. Give your teams the tools to keep in touch. 

Meeting rooms, modernised

With the modern world of work comes the modern world of meetings. Keep teams engaged, productive and collaborative with Microsoft Teams Meeting Rooms supported by our managed service. From maintaining your meeting room performance to expert support and strategic planning, our managed service is there to keep you moving forward. 

Want to know more?

Expert support for your business transformation

Talk to a Transparity expert and book a complimentary consultation or request a demo for more information on our Modern Communications Managed Services.

Book a complimentary, 60-minute consultation with a Transparity expert

Simply fill in your details below and one of our technical experts will be in touch to arrange your consultation.

Book a complimentary Modern Communications Managed Services consultation

Simply fill in your details below and one of our technical experts will be in touch.

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