Transparity’s Women in Focus: Chelsea Ward

Today, Tuesday 8th March 2022 is International Women’s Day and to celebrate we would like to introduce you to just some of the women in team Transparity doing great things!


Meet Chelsea Ward one of our Support Technician Apprentices.


Chelsea has been with Transparity for just 7 months, after making the bold decision to change careers and jump into the world of IT.  Her role combines both study and full-time employment as part of the Support Team.   


Chelsea shows her strength through building her confidence and learning to resolve challenges, all whilst providing exceptional customer service. Recently Chelsea was selected as an ambassador to attend Microsoft’s National Apprenticeship event and we were more than proud to see her there representing Transparity. 


Chelsea gives us a snapshot into her career and transitioning into a new sector in our Transparity 10 questions in 10 minutes.


1. How do you like to start each day?

Setting up with all the resources, checking over my tickets before my shift helps me plan and be ready for the day ahead sorting what tickets I should go through first.


2. What would say is your biggest strength?

My biggest strength is my proactive behaviour and my willingness to learn new things on the spot.


3. What is your greatest learning experience so far?

My greatest experience so far has been taking on an apprenticeship, working hard and making in to the Microsoft headquarters in Reading. Not your average ice breaker and one that I am really proud of.


4. Describe yourself in 3 words

Tenacious, proactive and goal orientated.


5. Name one thing people don’t know about you?

One thing people don’t know about me is that I used to be in chess club! I love chess, wasn’t good at it but I really enjoy playing.


6. What is your favorite part of your day?

My favourite part of the day is the times I have the ability to help and teach others the things that I have learned.


7. Name 3 things you can’t live without

I can’t live without bacon, dogs and most of all, books.


8. What is your greatest career achievement to date?

Making the complete left turn in to the world of IT has been my bravest and greatest achievement to date.


9. If you could have a superpower, what would it be?

The power to learn from the books you touch, It’s one of my dreams to speak another language.


10. What is the best part of working at Transparity? 

I love bonding with my colleagues and knowing if I am ever stuck, I have so many people around me that are happy to help me out in a pinch.

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Our first Female in Focus of the day was with Jessica Pattison, our newly appointed Head of Sales. Jess gives us a snapshot into her career and finding that work/life balance in a remote working landscape.

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