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Empower your users to adopt new technology on their terms
User adoption can often be an afterthought when planning and implementing cloud technologies. For organisations to enjoy a full return on their investment in cloud services, they must invest not only in the technical deployment and project management but also in managing the impact of the project on users.
Adoption and change management focuses on how the users and departments operate and supports the transition to new technologies.
“I had a very successful two-day training session with Lauren on SharePoint. Prior to Sellar, I have never been exposed to SharePoint and did not know the purpose of it. Lauren explained all the features and tools of SharePoint thoroughly and we created a mock-up site together to get a better understanding of the site-building aspect. I feel very confident in editing our SharePoint in confidence and making it a user-friendly experience for all.”
Hatice Akbal, Office Manager at Sellar
A range of flexible services to help your users transition and transform the way they work
Our ACM Consultancy Services are designed to work seamlessly alongside the technical deployment workstreams. The service ensures users are supported through the transition, evolving the way they work on a daily basis to take advantage of the new technologies available to them.
We provide a range of delivery services that achieve this transformation, starting with a discovery workshop that will support your organisation through this journey.
An effective and proactive way to reinforce adoption throughout your cloud journey
Transparity’s Adoption & Change Managed Services provide an effective and proactive way to address and reinforce the business change associated with the transition to Microsoft Cloud services.
The Managed Service is made up of a range of individual service elements, which also offer customers the choice between two service levels (Standard and Premium), to support customers who have different needs and budgets.
Transitioning to the cloud is a journey for your end users, not just a one-time exercise or project. Our experts will offer reviews, support and reinforcement to help maximise your user adoption and return on your investment.
Change is a continuous cycle, especially in the world of technology. It is a significant area that requires focus and Transparity’s Adoption & Change Managers will strengthen your internal teams with activities to help support ongoing change, further encouraging and improving end user adoption.
Transparity’s Training and Adoption Portal (TAP) ensures that you are getting the most out of your investment in Microsoft Cloud licensing by offering a flexible learning platform where users can access short, bitesize learning and information at their fingertips.
We’re proud to offer brand new courses covering wellbeing, customer service skills for the helpdesk worker and many more!
Take a look at the video to find out more about what is included in these new courses. Interested to find out more? Contact us below.
