Project Overview
Mackintosh, one of the world’s most influential coat makers with almost 200 years of heritage, relies on Microsoft Dynamics as its ERP system to manage manufacturing, warehousing, retail, e-commerce and financial operations. With a streamlined IT function and limited in-house resource, maintaining and optimising this platform is critical to business performance.
Transparity provides ongoing support, consultancy and system expertise to help Mackintosh maximise the value of its Dynamics platform. With K3|pebblestone, Point of Sale and third-party applications fully integrated, Mackintosh now benefits from a unified solution with a common data model, accurate stock visibility across all locations and a competitive edge in an increasingly digital fashion marketplace.
The Challenge
Mackintosh relies on Microsoft Dynamics as its ERP system to manage manufacturing, warehousing, retail, e-commerce and financial operations. With a streamlined IT function and limited in-house resource, maintaining and optimising this platform is critical to business performance.
The system underpins everything from raw material management and stock control through to order processing, fulfilment and financial reporting. As the business evolves, Mackintosh needs to continuously extend and enhance its systems to support new ways of working and drive efficiency.
Ensuring the platform remains reliable, flexible and capable of supporting operational complexity is essential for maintaining performance and controlling costs.
The Solution
Transparity provides ongoing support, consultancy and system expertise to help Mackintosh maximise the value of its Dynamics platform. As a trusted partner, Transparity supports day-to-day operations while also advising on enhancements and new functionality. The team works closely with Mackintosh to ensure the system continues to evolve in line with business needs.
“We have a strong and established relationship with Transparity’s team. They fully understand how our business works and what we need from the technology to achieve the right outcomes. When we pose a question, we always receive an expert answer within the expected timescales.” — Darren Moat, IT Manager, Mackintosh
Transparity has introduced specialist functionality to support both retail and online operations, including point of sale integration, stock synchronisation and wholesale order management within Dynamics.
Legacy systems have been consolidated into a single platform, providing a consistent view of stock across warehouses and production sites. This unified approach reduces duplication, improves efficiency and enables more accurate decision-making.
The integrated solution also supports the full apparel production lifecycle, from raw material management through to finished goods, shipping and invoicing.
The Outcome
Improved operational efficiency
A single, integrated platform reduces manual processes and duplication, streamlining day-to-day operations.
Accurate stock visibility
Real-time insight into inventory across all locations enables better planning and order fulfilment.
Enhanced decision making
Access to reliable, joined-up data supports faster, more informed business decisions.
Reduced complexity
Replacing multiple legacy systems with one central solution simplifies system management and reduces overhead.
Sustainable operations
Improved stock control and reduced waste contribute to a more efficient and sustainable business model.
Stronger customer experience
Integrated systems ensure a smoother journey from order placement through to delivery.
