The fast-growing online furniture retailer Furniturebox has chosen Transparity to implement Microsoft Dynamics 365 Business Central, supporting the company’s continued expansion.
Jenny Bracey, Head of Technical Operations at Furniturebox explains, “Business Central meets all our business-critical requirements while also offering advanced capabilities such as built-in AI and Copilot functionality that will help drive our growth strategy. An end-to-end ERP solution was essential, but its multi-entity accounting and reporting features, along with extensive automation potential, make it the perfect fit for our international ambitions.”
“Our initial focus is on replacing our current ERP system, with plans to extend into warehouse management and, potentially, CRM and customer service functions,” continues Jenny. “Business Central provides a robust platform that future-proofs our operations, while its seamless integration with the familiar Microsoft 365 environment will ensure a smooth transition to more efficient ways of working.”
Furniturebox selected Transparity as its implementation partner for several reasons. A key factor was the continuity of the Transparity team, from pre-sales through to project management, along with their proven experience working with other retail and fashion businesses.
“Transparity quickly demonstrated a clear understanding of our unique business requirements, and their approach aligned perfectly with our organisational goals,” says Jenny.
Microsoft Dynamics 365 Business Central will deliver an end-to-end ERP solution for Furniturebox, scaling alongside the business to support its warehouse operations, customer relationship management, and customer service needs as it expands into new retail markets. The familiar Microsoft interface will help minimise disruption for staff while maintaining continuity and quality in customer delivery.
“Working with Furniturebox is exciting because they’re not just growing, they’re reimagining how people experience furniture online,” says Gareth Morrlle, Consulting Director at Transparity. “With Microsoft Dynamics 365 Business Central, we’re helping them create a platform that keeps pace with their ambitions, streamlines operations, and ultimately evolves with their business.”
About Furniturebox
Furniturebox is a fast-growing online furniture business. Founded in 2015 by former school-friends Monty George and Dan Beckles, it’s grown to become an industry leader changing the shape of furniture commerce. Its mission is to make beautiful homes possible for everyone, with ease, whatever their budget, with its range of stylish and quality furniture for every room. It’s all about the moments, the memories, and the feeling of truly being at home.
