diysoup, a leading eCommerce partner and the driving force behind one of the most successful independent online stores in the DIY market, has selected Transparity to implement Microsoft Dynamics 365 Business Central.
The move supports diysoup’s ambition for scalable growth while strengthening the partnerships that sit at the heart of its business.
Andrew Pery, Chief Technology Officer at diysoup, explains:
“It was time to move away from legacy systems that were limiting our potential. Microsoft Dynamics 365 Business Central emerged as the clear choice, perfectly suited to the scale of our operations and our ambitions for the future. The system needed to support thousands of products with complex variations in colour, quantity, and other attributes.”
“Improving the customer experience is one of our core priorities, helping and inspiring customers to choose the right products and colour combinations for their projects,” Andrew continues.
“Among Microsoft‑recommended partners, Transparity stood out for the time they invested in understanding our business and for demonstrating the depth of expertise needed to deliver the outcomes we’re looking for.”
The implementation of Business Central will streamline diysoup’s end‑to‑end operations and integrate seamlessly with other Microsoft applications.
Acting as a single source of truth across the organisation, the platform will provide full visibility into the fulfilment process, enabling more informed, data‑driven decision‑making.
“We’re excited to support diysoup on this transformation,” says Gareth Morrille, Consulting Director at Transparity. “By implementing Business Central, we’re helping to enhance the customer experience while providing a strong, scalable foundation for sustainable growth.”
About diysoup
diysoup is a trusted eCommerce partner and the backbone of one of the most successful independent DIY online stores.
The company specialises in building, managing, and growing online retail operations for DIY partners, delivering end‑to‑end services including store development, inventory management, order fulfilment, delivery, and expert‑led customer support before and after the sale.
About Transparity
Transparity is a Microsoft Solutions Partner focused on helping organisations cut through complexity and unlock real value from technology.
Working closely with customers, Transparity delivers clarity, expertise, and Microsoft‑led solutions that support long‑term success and sustainable growth.
