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Microsoft 365 for your Firstline Workforce

  • 3rd September 2020
  • 10:00am - 1:00pm
  • Online

The hard work of Firstline Workers in the UK was thrust into the spotlight recently thanks to the Coronavirus outbreak. However, organisations had to quickly transition to Cloud-based services that weren’t necessarily ideal for their industries, just to ensure “business as usual”. 

To help organisations empower their Firstline Workforce – both now and in the future – Microsoft have developed the Firstline Worker licensing model. With productivity from Office 365 and security offerings such as Intune mixed in with bespoke Firstline applications like Shifts, this session aims to help organisations understand and position the products in a new or existing Microsoft environment.


  • 10:00  Introductions and overview of Transparity
  • 10:15  The importance of Firstline Workers
    • Overview
    • Challenges of Firstline Workers
  • 10:30  Microsoft 365 “F” Plans
    • Core F
    • Features and functionality
    • Differences between F plans and E Plans
  • 11:15  Break
  • 11:30  Device Management and Security
    • Identity Management and Control
    • Intune scenarios and enrollment strategy
  • 12:00  Teams and Firstline Workers
    • Teams collaboration
    • Shift management with Microsoft Shifts
    • Other opportunities
  • 12:30  Q&A and close