Security Implementation Engineer

UK wide


About the role

We’re looking for a talented Security Implementation Engineer to provide a consistent, best practice driven experience for bringing customers onboard to Transparity’s Managed Security Service, or Tactical Managed Service offerings. You will be providing technically sound support to our customers and setting the foundation for an outstanding experience during the high-impact period of change that taking a new managed service brings to our customers. Developing these relationships through customer focus and technical expertise will build an outstanding career at a company rapidly becoming a leader in the security sector.

This role will involve expert implementation and ongoing support via our Security Operations Centre and responsibility for ensuring that the security prerequisites and minimum technical requirements are met, along with the client requirements during the transition from the varied security postures we encounter when beginning the onboarding process. You will be the primary technical expert responsible for bringing new or existing customers to a Microsoft and industry best practice driven security posture, with the support of our team behind you to develop relationships that will last.

Within this role you will work closely with our Service Delivery team, per-client Project Managers, and be responsible for ensuring that each onboarding is a successful experience resulting in updated processes, continuous best practice adherence, and positive transitions to business-as-usual support delivered by the Transparity SOC.

This is a fantastic role where you will get to know new clients and their infrastructures. You will develop your own technical knowledge as well as project delivery skills through the guidance of the Head of Security and the supporting team.

 

Your main responsibilities will include (but are not limited to):

  • Delivering the security-focused project as per the agreed statement of works using the Transparity playbooks.
  • Maintaining and building customer relationships through regular contact. You will be the technical point of contact for your allocated customers during the project engagement.
  • Working with the customer to identify and overcome risks and roadblocks in the onboarding process, including client communications.
  • Working with the Service Delivery team and Project Manager to ensure we are delivering against agreed timelines.
  • Providing technical assistance to colleagues within your team and the wider technical teams to transition from onboarding to BAU support.
  • Acting as the primary ‘go to’ person for all technical queries from the customer during onboarding.
  • Ensuring technical process documentation and customer communication documents are up to date, accurate, and follow best practices.
  • Providing a technical overview of customers’ estate.
  • Ensuring customer documentation and process guides are updated as required.
  • Providing expert technical assistance to new customers.
  • Assisting the Service Delivery team and Project Manager to overcome issues.
  • Ensuring ongoing understanding of Microsoft Cloud technologies and associated security platforms and frameworks.
  • Providing a ‘Microsoft first’ approach to customer infrastructure changes/development and enhancement.
  • Achieving technical examinations relevant to your role.
  • Delivering exemplary customer service.
  • Ensuring that personal time management is of the highest priority and that punctuality is a key focus

 

About you

First and foremost, at Transparity we recruit with our cultural fit in mind. Therefore, you will need to demonstrate a strong work ethic, unwavering dedication to delivering service excellence, the ability to create and maintain exceptional working relationships, creative thinking and problem solving, and high levels of organisation.

 

We would also like you to possess the following:

  • Knowledge and experience with the following products / technologies, or similar products from other best of breed Security providers:
    • Azure Active Directory (AAD)
    • Active Directory (AD)
    • DNS
    • Azure MFA
    • Azure Virtual Desktop (AVD)
    • Azure Bastion
    • Syslog
    • Microsoft Sentinel
    • Azure Firewall
    • Azure Web Application Firewall (WAF)
    • WDAC / AppLocker
    • AAD Password Protection
    • AAD Privilege Identity Management (PIM)
    • Azure Arc
    • Microsoft Defender for Endpoint
    • Microsoft Defender for Office 365
    • Microsoft Defender for Identity
    • BitLocker Encryption
    • AAD Self-Service Password Reset (SSPR)
    • Microsoft Intune / Endpoint Manager (MEM)
    • Microsoft Defender for Cloud
    • Microsoft Local Administrator Password Solution (LAPS)
    • AAD Identity Protection
    • Azure Key Vault
    • Azure Entitlement Management
    • Risk-Based Conditional Access
    • Access Reviews
    • Azure App Proxy
    • Azure Network Security Groups (NSG)
    • Information Protection
    • Insider Risk Management (IRM)
    • Azure Policies
    • Microsoft OneDrive / Teams / SharePoint
    • Azure Storage Accounts
  • Strong technical knowledge and a willingness to share or mentor others.
  • Previous Project Engineering / Consultancy experience desired.
  • Previous SOC experience preferred.
  • Extensive knowledge and experience with Microsoft Windows Server and Client operating systems.
    • Linux experience is a bonus.
  • Extensive knowledge and experience in networking products and frameworks, such as firewalls, switches, wireless infrastructure, WAF, application gateways and the OSI 7-layer model.
  • Knowledge of Kusto Query Language and PowerShell scripting languages advantageous.
  • Excellent technical document writing experience (network and traffic flow diagrams, playbook documentation) essential.
  • Relevant industry certifications are a bonus.
  • Self-motivated, and organised.
  • Ability to cope under pressure and prioritise work accordingly.
  • Ability to work to customer and internal deadlines.
  •  

About us

Transparity are more than just an IT company; we strive to become the go-to partner for Microsoft Cloud in the UK. We are growing rapidly to keep up with demand from our customers – who rely on us to deliver state-of-the-art technology and digital transformation – making it a very exciting time to join our journey. With 16 Gold Microsoft Partner accreditations (and counting!) Transparity are highly regarded as true experts in the Microsoft Cloud, and you’ll be working with best-of-breed solutions that genuinely make a difference to how our customers run their businesses.

It’s important to us that everyone at Transparity feels like they have a voice that is heard, and can come together to deliver the very best customer service. We’re a continually-expanding team who are engaged, driven and passionate about delivering digital transformation, and we’re always looking for talented individuals to become part of the family. If you think that you can help us realise our vision and want to be part of an organisation who is truly making waves, just get in touch.

 

Sound good? If you’re interested in joining our journey, simply email your CV and covering letter to careers@transparity.com.

We are a Disability Confident Employer

Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well. To find out more about our disability commitment, please contact our People and Culture team or just ask during your interview.

If you are a person with disabilities and require reasonable adjustments to be made to make your application, please contact Michelle Wilson on 01202 80000 or careers@transparity.com.
Skip to content